Hampton Inn & Suites by Hilton Tampa Busch Gardens Area

The staff especially Teryon, I believe was awesome. She had a smile every time we saw her which seemed like every time we passed the front lobby. She made it personal and helped us with a sleeping arrangement that worked. When she inquired why we were there and we told her we were moving our son into college, she went out of her way to congratulate, ask questions, and encourage him on his journey. She is the best front desk clerk I have ever encountered. The hotel looked brand new everywhere we went, clean, comfortable, and we had a great room overlooking Busch Gardens and could watch the roller coasters. Breakfast had a different protein each day and was great with options. The staff in the breakfast area were attentive and so friendly. There was an issue one morning where something happened with the waffle batter and it went everywhere. The entire staff jumped in to completely clean and were so friendly when they had to explain the issue. Even to this oblivious to the situation. But they never lost there cool and made quick work of the situation. Even our interaction with house keeping when the called to check and see if we needed anything including the room cleaned. The day they came they took care of everything even folding some personal clothing items. It was the best stay I have had anywhere in a long long time.

Pam was really helpful when we checked in and love coming to this hotel because of her. Check in was easy and fast and Pam let us know about the construction and what time they would start in the morning as well as what time breakfast was plus when the doors would be locked at night needed our card keys to get in, Carlos took care of us for our ride to and from Busch Gardens. The breakfast was very good on both mornings of our stay. All of the staff always greeted us with a smile and a hello. The room was nice with a view of Busch Gardens and if we had been staying for the weekend we would have been able to see the fireworks. The traffic noise was not that bad and did not keep us up at night.

I was able to do a digital key check in, but had to check with the front desk first. Wasn’t a major delay but a bit of a wait. Staff was okay. Breakfast was on time daily, fresh, and hot. The hotel location to other attractions and local restaurants and shops were perfect. The business center computers did not work, but that was okay because I could work from my phone.

The hotel and our room was very clean. We enjoyed the morning breakfast and the available options. The location is close to the USF campus and across the street from Busch Gardens. The staff was very friendly.

Across the street from park for convenience. Very clean with good breakfast options. Rooms were spacious. Bathroom and room extremely clean. I do recommend to sleep in the side of the building away from the Main Street traffic as to avoid noise and flashing lights. I had made a mistake while booking and the staff was so kind to accommodate the room to fit our family at no extra charge. Charles was the employee who found the accommodation and was very friendly and professional. All employees were so friendly and genuine. I’ll definitely stay again for our next trip.